- 16 Apr 2025
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Key Personas in Agile.Now
- Updated on 16 Apr 2025
- 1 Minute to read
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This article clarifies the main personas within the SaaS Management platform, detailing the capabilities and functionalities each of these manages.
There are three main personas that handle different aspects of platform configuration, each utilizing specific functionalities to effectively manage user rights and application access.
Persona | Description | Configuration capabilities |
---|---|---|
Platform administrator | This persona is responsible for setting up the foundational elements of the platform, including managing companies, defining system-level product packages, and overseeing workspace general configurations. |
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Workspace administrator | This persona is responsible for configuring and managing workspace access groups and corresponding permission settings, ensuring users have appropriate access to the applications and features required for their roles. They also ensure that security requirements for accessing applications are met and handle customization of workspace branding and labeling. |
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User (account) | User Account or normal users are the end-users of the platform and can access specific features in the Agile.Now platform depending on thier permissions. | All users can view and update their personal preference settings. |
The login process is consistent across all users. The onboarding process is described here ( This link to be added )