---
title: "Creating an Issue in your Project Management tool"
slug: "creating-an-issue-in-your-project-management-tool"
updated: 2022-11-28T19:40:04Z
published: 2022-11-28T19:40:04Z
canonical: "docs.agilenow.io/creating-an-issue-in-your-project-management-tool"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agilenow.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Ste-by-step example of creating a ticket in Jira

## Create an Issue in JIRA

|  |  |
| --- | --- |
| In JIRA Software project, open your project and select the **Create** button | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668594508579.png) |
| The standard Issue creation popup will appear, fill in all details of the issue you would like to create as you normally would | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668594613540.png) |
| You can now open the issue from the link provided by JIRA | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668595988515.png) |
| In the right panel, expand the **More fields** | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668596031771.png) |
| * You can also configure your view to include these fields by default on the opened top panel | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668596066218.png) |
| Set **Fix versions** to same version or later as configured in your Agile.Now / Projects / MyProject / General configuration page | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668600558596.png) |
| Set **Status** of Issue to one of the mappings as configured in Agile.Now / Projects / MyProject / Mapping | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668600673029.png) |
| In our example, we have set status to **Ready for Development**, and after that we can select **Start Development** which is mapped to Agile.Now Mapping for **To Do** | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668600859866.png) |
| On the Agile.Now Dashboard, you can now select the **Sync button** if you want the issue to display immediately | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668600974543.png) |
| The newly created issue is now available on the Dashboard and can follow the standard Agile.Now process of being managed. | ![](https://cdn.document360.io/06417a5c-658f-4a8a-ad57-27f6e06c9e0d/Images/Documentation/image-1668601050236.png) |