Ste-by-step example of creating a ticket in Jira
  • 28 Nov 2022
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Ste-by-step example of creating a ticket in Jira

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Article summary

Create an Issue in JIRA



In JIRA Software project, open your project and select the Create button
The standard Issue creation popup will appear, fill in all details of the issue you would like to create as you normally would
You can now open the issue from the link provided by JIRA
In the right panel, expand the More fields
* You can also configure your view to include these fields by default on the opened top panel
Set Fix versions to same version or later as configured in your Agile.Now / Projects / MyProject / General configuration page
Set Status of Issue to one of the mappings as configured in Agile.Now / Projects / MyProject / Mapping
In our example, we have set status to Ready for Development, and after that we can select Start Development which is mapped to Agile.Now Mapping for To Do
On the Agile.Now Dashboard, you can now select the Sync button if you want the issue to display immediately
The newly created issue is now available on the Dashboard and can follow the standard Agile.Now process of being managed.



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